Privacy policy

Last updated: 18 April 2026

TechLab operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a customized shopping experience (“Services”). The TechLab store is powered by Shopify technology, which enables us to offer you the Services.

This Privacy Policy describes how we collect, use, and disclose your personal data when you visit and use the Services, make purchases through them, or otherwise communicate with us.

In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall apply to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing and using the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal information we collect and process

When we use the term “personal information,” we refer to information that identifies you or can reasonably be linked to you. Personal information does not include information collected anonymously or that has been anonymized in such a way that it cannot identify you or be linked to you.

We may collect or process the following categories of personal information, including inferences drawn from them, depending on how you use the Services, your place of residence, and as permitted or required by applicable law:

  • Contact information includes your name, address, billing address, shipping address, phone number, and email address.

    Financial information includes credit card numbers, debit card numbers, financial account numbers, payment card details, financial account details, transaction details, payment methods, payment confirmations, and other payment information.

    Account information includes your username, password, security questions, preferences, and settings.

    Transaction information includes the items you view, add to your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your past transactions.

    Communications with us include information you provide when communicating with us, for example when sending a customer support inquiry.

    Device information includes information about your device, browser, or network connection, your IP address, and other unique identifiers.

    Usage information includes information about how you interact with the Services, including how and when you use or navigate them.

Sources of personal information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use our Services, communicate with us, or otherwise provide us with your personal information.
  • Automatically through the Services, including from your device when you use our products or services or visit our websites, as well as through the use of cookies and similar technologies.
  • From service providers, including when we work with them to support certain technologies and when they collect or process your personal information on our behalf.
  • From our partners or other third parties

How we use your personal information

Depending on how you interact with us and the Services you use, we may use your personal information for the following purposes:

Providing, customizing, and improving the Services. We use your personal information to provide the Services, including to perform our contract with you, process payments, fulfill orders, remember your preferences and products you are interested in, send account-related notifications, process purchases, returns, exchanges, or other transactions, create and maintain your account and manage it, arrange shipping, enable returns and exchanges, allow product reviews, and create personalized shopping experiences, for example by recommending products related to your past purchases. This may include using your personal information to personalize and improve the Services.

Marketing and advertising. We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications via email, text messages, or postal mail, and displaying online advertisements promoting products or services on our Services or other websites, including based on items you have purchased, added to your cart, or other activities within the Services.

Security and fraud prevention. We use your personal information to authenticate your account, ensure secure payments and purchases, detect and investigate potentially fraudulent, illegal, harmful, or malicious activity, and take appropriate action to address it, as well as to protect public safety and the security of our Services. If you choose to use the Services and create an account, you are responsible for keeping your login credentials secure. We strongly advise against sharing your username, password, or other authentication details with anyone.

Communication with you. We use your personal information to provide customer support, respond to your inquiries, deliver effective services, and maintain our business relationship with you.

Legal reasons. We use your personal information to comply with applicable law or respond to lawful legal requests, including from law enforcement or government authorities, and to participate in investigations, legal proceedings, or disputes (whether potential or actual), as well as to enforce or investigate potential violations of our terms or policies.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, in accordance with this Privacy Policy. These circumstances may include:

  • With Shopify, we may disclose data to vendors and other third parties who provide services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
  • With business and marketing partners to provide marketing services and show you advertisements. For example, we use Shopify to deliver personalized ads through third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your data in accordance with their own privacy policies. Depending on your place of residence, you may have the right to opt out of sharing your information for the purpose of personalized advertising and marketing based on your online activity across different merchants and websites.
  • When you instruct us to disclose specific information to third parties, request it, or consent to it, for example for shipping products or in connection with the use of social media widgets or login integrations.
  • With our affiliates or within our corporate group.
  • In connection with a business transaction, such as a merger or bankruptcy, to comply with applicable legal obligations (including in response to subpoenas, search warrants, and similar requests), to enforce applicable terms of service or policies, and to protect and defend the Services, our rights, your rights, or the rights of others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information related to your access to and use of the Services in order to provide and improve them. Information provided through the Services will be transferred to and shared with Shopify, as well as with third-party companies that may be located in countries other than your country of residence, in order to provide services to you.

Furthermore, to secure, develop, and improve our business, we use certain advanced features of Shopify that include data and information obtained from your interactions with our Store, other merchants, and the Shopify platform. To provide these advanced features, Shopify may use personal information collected through your interactions with our Store, other merchants, and the Shopify platform.

In such cases, Shopify is responsible for processing your personal information, including responding to requests regarding the exercise of your rights related to the use of your personal data for these purposes. To learn more about how Shopify uses personal information and about any rights you may have, please visit the Shopify Consumer Privacy Policy section. Depending on your place of residence, you may be able to exercise your applicable rights regarding your personal data here: Shopify Privacy Portal link.

Third-party websites and links

The Services may contain links to websites and other online platforms operated by third parties. If you are redirected to websites that are not affiliated with or controlled by us, you should review their privacy and security policies and other relevant terms...or their terms and conditions. We do not guarantee the privacy or security of such websites and are not responsible for them. This includes, among other things, the accuracy, completeness, or reliability of information found on those websites.

Information that you provide in public or semi-public areas, including information shared on third-party social media platforms, may also be visible to other users of the Services and/or users of those third-party platforms without restrictions on its use by us or by the third party.

The inclusion of such links by us does not in itself imply endorsement of the content on those platforms or of their owners or operators, except as otherwise stated in the Services.

Children’s data

The Services are not intended for use by children. We do not knowingly collect any personal information from children under the age of majority in your jurisdiction.

If you are a parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details below to request its deletion.

As of the effective date of this Privacy Policy, we do not have actual knowledge of “sharing” or “selling” (as defined under applicable law) personal information of individuals under 16 years of age.

Security and data retention of your information

Please note that no security measures are perfect or impenetrable, and we cannot guarantee “absolute security.” Furthermore, any information transmitted to us may not be secure during transmission. We discourage the use of insecure channels to send us sensitive or confidential information.

How long we retain your personal information depends on various factors, such as whether we need it to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Rights and choices of the user

Depending on your place of residence, you may have some or all of the following rights regarding your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in some cases we may deny your request to the extent permitted by law.

- Right of access / information. You may have the right to access the personal information we hold about you.

- Right to deletion. You may have the right to request that we delete the personal information we hold about you.

- Right to correction. You may have the right to request that we correct inaccurate personal information we hold about you.

- Right to data portability. You may have the right to obtain a copy of your personal information and, in certain circumstances and with certain exceptions, request that it be transferred to a third party.

- Managing communication preferences. We may send you promotional emails, and you may opt out of receiving them at any time by using the unsubscribe option included in our emails. If you opt out, we may still send you non-promotional emails, such as those related to your account or your orders.

If you are a resident of the United Kingdom or the European Economic Area

If you are a resident of the United Kingdom or the European Economic Area and are subject to the exceptions and limitations provided under local law, in addition to the rights described above, you may also exercise the following rights:

Right to object to processing and restrict processing: You have the right to request that we stop or restrict the processing of your personal information for certain purposes.

Right to withdraw consent: In cases where we rely on your consent to process your personal information, you have the right to withdraw that consent. If you withdraw your consent, this will not affect the lawfulness of any processing carried out based on your consent before its withdrawal.

You may exercise any of these rights where indicated in the Services or by using the contact details provided below. To learn more about how Shopify uses your personal information and the rights you may have, including rights related to Shopify’s data processing, please visit: https://privacy.shopify.com/pl

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your request, as required by applicable law. Under applicable regulations, you may authorize a representative to submit requests on your behalf to exercise your rights. Before accepting such a request from a representative, we will require proof that they are authorized to act on your behalf, and we may also ask you to confirm your identity directly. We will respond to your request within the timeframe required by applicable law.

Complaints

If you have complaints about how we process your personal data, you should contact us using the contact details provided below. Depending on your place of residence, you may have the right to appeal our decision by contacting us using the details below, or to file a complaint with your local data protection authority. A list of the relevant EEA data protection supervisory authorities can be found here.

International data transfers

We may transfer, store, and process your personal information outside your country of residence.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we rely on recognized data transfer mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent agreements issued by the relevant UK supervisory authority, unless the data is transferred to a country that has been deemed to provide an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last updated” date, and notify you of changes in accordance with applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please contact us by phone, by email at techlabsupport@gmail.com, or by mail at:

Kielczowka Piotrkowska 51
Kiełczówka
97-310
PL

Under applicable data protection laws, we are the data controller of your personal information.